Frequently Asked Questions

SIZE CHART

Aus/UK 4 6 8 10 12 14 16 18 20
European/Indian 32 34 36 38 40 42 44 46 48
US 1 2 4 6 8 10 12 14 16
Indian XXS XS Small Medium Large X-Large XXL XXXL XXXXL

  • 1. How do I place an order?

    To place an order, simply add the items you wish to purchase to your shopping cart and follow the prompts to checkout. You will need to enter your billing and shipping information, as well as choose a payment method.

  • 2. How can I track my order?

    You can track your order by logging into your account on the website and viewing your order history. You may also be provided with a tracking number in your order confirmation email, which you can use to track the package through the carrier's website.

  • 3. What is your return policy?

    Our return policy allows you to return items within 7 days of purchase for a full refund, only if it is damaged. No change of mind returns entertained. Some items, such as final sale items or underwear, are not eligible for return. Please see our full return policy for more information.

  • 4. How do I exchange an item?

    Exchanges are only allowed if an item is damaged.  Please return the original item following our return policy and place a new order for the item you wish to receive in exchange.

  • 5. Do you offer international shipping?

    Yes, we offer international shipping to many countries. Please whatsapp us on +61498123194 to get the list of available countries and the associated shipping costs.

  • 6. How do I know what size to order?

    We provide size charts on each product page to help you determine the best size to order. If you are still unsure, you can contact us on whatsapp +61498123194 for assistance.

  • 8. How can I contact customer service?

    You can contact customer service through the website or by emailing [kapdaethnic@gmail.com]. We are also available to assist you Monday-Friday from 9:00 am to 5:00 pm on whatsapp +61498123194.

  • 9. Do you offer gift wrapping or gift cards?

    Yes, we offer gift wrapping for an additional fee. Gift cards are also available for purchase on our website.

  • 10. Do you offer any discounts or promotions?

    We offer a variety of discounts and promotions throughout the year. You can sign up for our email list to receive updates on sales and special offers. However we have sale album where constantly products are added for reduced prices.